Privacy Policy

Last Updated: October 19, 2026

Ledion (“Ledion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ledion.ca, request a quote, contact us, purchase products or services, or otherwise interact with Ledion.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • name;
  • email address;
  • telephone number;
  • company or organization name;
  • billing or business address;
  • project details;
  • vehicle information where relevant to vehicle graphics or wraps;
  • photographs, artwork, logos, files, or other materials you provide;
  • information submitted through quote or contact forms;
  • payment and transaction information;
  • your text message (SMS) consent choices, including the date, time, and page where you gave consent; and
  • communications between you and Ledion.

We only collect information that is reasonably necessary for our business activities and the services you request.

2. Information Collected Automatically

When you visit ledion.ca, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, and similar technologies.

This information may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages visited;
  • referring website;
  • approximate geographic area;
  • date and time of visits; and
  • interactions with our website.

This information helps us understand how our website is used, improve its performance, measure marketing effectiveness, and maintain website security.

3. How We Collect Information

We may collect personal information:

Directly From You

For example, when you:

  • request a quote;
  • submit a contact form;
  • call or email us;
  • approve a project;
  • make a payment;
  • provide artwork or project files;
  • request support;
  • communicate with our team; or
  • subscribe to marketing communications.

Automatically

We may collect technical and usage information when you interact with our website through cookies, analytics tools, advertising technologies, and similar systems.

From Third Parties

We may receive information from third parties where permitted by law, including:

  • advertising platforms;
  • analytics providers;
  • referral partners;
  • payment processors;
  • social media platforms;
  • suppliers;
  • contractors; and
  • other service providers.

4. How We Use Your Information

We may use personal information to:

  • respond to inquiries;
  • prepare quotes and estimates;
  • provide our products and services;
  • design, manufacture, install, maintain, or service signage and graphics;
  • communicate regarding your project;
  • process payments and invoices;
  • manage customer relationships;
  • schedule deliveries or installations;
  • provide customer support;
  • maintain business and accounting records;
  • improve our website and services;
  • measure website and advertising performance;
  • prevent fraud or misuse;
  • comply with legal obligations; and
  • protect Ledion, our customers, and our property.

We may also use your contact information to send marketing communications where permitted by applicable law.

5. Marketing Communications

Ledion may occasionally send you information about products, services, promotions, projects, or other updates that may be relevant to you.

We will send electronic marketing communications in accordance with applicable Canadian laws, including Canada’s Anti-Spam Legislation where applicable.

You may unsubscribe from optional marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

Even if you unsubscribe from marketing, we may still contact you regarding active projects, quotes, invoices, transactions, warranties, or other service-related matters.

6. Text Messages (SMS)

If you give us your mobile number and check a text message consent box on our website, Ledion may send you text messages. There are two separate choices, and both are optional:

  • Quote and project texts: replies to your quote request, scheduling, appointment reminders, project updates, and customer care.
  • Marketing texts: occasional offers, promotions, and news from Ledion. You only get these if you check the marketing box.

Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@ledion.ca or 431-816-1353. After you reply STOP, we will send one message to confirm you have been unsubscribed.

We do not sell, rent, or share your mobile phone number or text message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages to you (for example, our messaging platform and mobile carriers).

Mobile carriers are not liable for delayed or undelivered messages.

7. Cookies and Analytics

Ledion may use cookies and similar technologies to operate and improve ledion.ca.

Cookies may be used to:

  • remember website preferences;
  • understand website traffic;
  • analyze visitor behaviour;
  • improve website functionality;
  • measure advertising effectiveness; and
  • help show relevant advertising.

Your browser may allow you to block or delete cookies.

Disabling certain cookies may affect some website functionality.

8. Advertising

Ledion may use advertising platforms and related technologies to understand the effectiveness of our marketing and reach people who may be interested in our services.

These providers may use cookies, pixels, or similar technologies to collect information about visits to our website.

Information collected by third-party advertising platforms is also subject to those companies’ own privacy policies.

Where required by law, we will obtain appropriate consent before using technologies that require such consent.

9. How We Share Information

Ledion does not sell personal information for monetary compensation.

We may disclose personal information where reasonably necessary to operate our business or provide services to you.

This may include sharing information with:

  • website hosting providers;
  • software providers;
  • cloud storage providers;
  • payment processors;
  • accounting or bookkeeping providers;
  • advertising and analytics providers;
  • printers and manufacturers;
  • suppliers;
  • installers;
  • electricians;
  • engineers;
  • delivery providers;
  • subcontractors; and
  • other service providers involved in completing your project.

These organizations may only receive the information reasonably required for the services they provide.

All of the categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.

10. Legal Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

  • comply with applicable law;
  • respond to a court order, warrant, subpoena, or lawful government request;
  • enforce an agreement;
  • investigate fraud or unlawful activity;
  • protect our rights or property; or
  • protect the safety of Ledion, our customers, employees, or others.

11. Business Transfers

If Ledion is involved in a merger, acquisition, financing, restructuring, sale, or transfer of some or all of its business or assets, personal information may be transferred as part of that transaction.

Any party receiving that information will be expected to handle it in accordance with applicable privacy law.

12. Project Photos

Ledion may photograph completed projects for documentation, quality control, portfolio, advertising, or promotional purposes.

Where photographs contain personal information beyond what would reasonably be expected from displaying the completed work, we will handle that information in accordance with this Privacy Policy.

Customers may contact Ledion before project completion if they have concerns regarding the use of photographs of their project.

13. Payment Information

Payments may be processed through third-party payment processors.

Ledion may receive transaction details necessary for accounting, customer service, and recordkeeping.

Payment providers may collect payment card or banking information directly from you and process that information according to their own privacy policies and security practices.

Ledion does not necessarily receive or store complete payment card information when payment is processed by a third-party provider.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for:

  • business records;
  • accounting;
  • tax obligations;
  • warranty administration;
  • dispute resolution;
  • legal compliance; and
  • other legitimate business requirements.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

15. Security

Ledion uses reasonable administrative, organizational, and technical safeguards designed to protect personal information from:

  • unauthorized access;
  • disclosure;
  • loss;
  • theft;
  • misuse;
  • alteration; and
  • destruction.

No internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through ordinary email or website forms unless specifically requested.

16. International Processing

Some technology providers, cloud services, software providers, or other service providers used by Ledion may process or store information outside Canada.

As a result, information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement agencies, or government authorities in that jurisdiction where legally required.

We take reasonable steps to use reputable service providers and protect information entrusted to them.

17. Your Privacy Rights

Subject to applicable law, you may request:

  • access to personal information we hold about you;
  • correction of inaccurate or incomplete information;
  • information about how your personal information has been used or disclosed;
  • withdrawal of consent where processing is based on consent; or
  • deletion of certain information where Ledion is not legally or reasonably required to retain it.

We may need to verify your identity before responding to a privacy request.

Certain information may need to be retained for legal, accounting, contractual, warranty, security, or other legitimate purposes.

18. Consent

Where consent is required, Ledion will collect, use, or disclose personal information with your consent unless otherwise permitted or required by law.

Consent may be express or implied depending on:

  • the circumstances;
  • the sensitivity of the information; and
  • your reasonable expectations.

You may withdraw consent for certain uses of personal information by contacting us.

Withdrawal of consent may affect our ability to provide certain products or services where the information is necessary to fulfill your request.

19. Children’s Privacy

Our website and services are intended primarily for businesses and adults.

We do not knowingly collect personal information from children through our website without appropriate authorization.

If you believe a child has provided personal information to us improperly, contact us so we can review and address the matter.

20. Third-Party Websites

Ledion.ca may contain links to websites, applications, social media platforms, or services operated by third parties.

Ledion does not control the privacy practices of those third parties.

Information you provide directly to another organization is governed by that organization’s privacy policy.

21. Canadian Privacy Laws

Ledion handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

Our collection, use, and disclosure of personal information is limited to purposes that a reasonable person would consider appropriate in the circumstances.

22. Changes to This Privacy Policy

Ledion may update this Privacy Policy from time to time to reflect changes in:

  • our business;
  • our website;
  • technology;
  • service providers;
  • legal requirements; or
  • privacy practices.

The current version will be posted on ledion.ca with the updated date shown at the top of this policy.

23. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or Ledion’s handling of personal information may be directed to:

Ledion
147 Shady Acres Lane
La Broquerie West, Manitoba R0A 0W1
Canada
Phone: 431-816-1353
Email: info@ledion.ca
https://ledion.ca

Make Your Business Easier to See

From your first sign to a full vehicle fleet wrap, Ledion handles it all. Get a free quote and see what professional signage can do for your business.